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Service Standards

What you can expect from us

  • dedicated point of contact (no call centres)
  • honest pragmatic approach from one of our assessors
  • easy to follow reports with quick turnaround
  • we'll remember to contact you so you comply with current legislation
  • we don't charge for silly add-ons
  • hassle free, peace of mind service with a smile

 

What we expect from you

  • be open and honest with us, with where you are at
  • pay your bill on time

 



Help and Safety at Work have carried out Fire and Asbestos surveys for many years.  This has helped forge a  strong relationship between us both.

Stacey Knight
Knight & Day Property Management, London

Mark was a fantastic contributor and expert consultant for a programme ACC recently produced on Fire Safety for Care Homes. Mark was a great pleasure to work with, always extremely supportive, forthcoming and responsive to all of our queries, demonstrating great expertise. He was able to adapt quickly to the challenges of filming, taking on the additional role of presenter with great patience, skill and professionalism. We look forward to the opportunity of working on further programmes together in the future.

Kate Larpent
ACC

Having recently joined the club I found Mark particularly helpful in organising a list of safety checks that were needed for the club to ensure compliance

Tim Knight
Porters Park Golf Club, Radlett, Hertfordshire
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  • The best day and time for me is usually

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