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Service Standards

What you can expect from us

  • dedicated point of contact (no call centres)
  • honest pragmatic approach from one of our assessors
  • easy to follow reports with quick turnaround
  • we'll remember to contact you so you comply with current legislation
  • we don't charge for silly add-ons
  • hassle free, peace of mind service with a smile

 

What we expect from you

  • be open and honest with us, with where you are at
  • pay your bill on time

 



We have used HASAW for 10 years now and always found them to be totally reliable in producing Fire Risk Assessments and completing PAT Testing our Retail sites around the country; sometimes at short notice. Their approachable manner and communication really helps us to ensure we comply with current legislation

Kevin Doe
Tobar Group Ltd

Help and Safety at Work have carried out Fire and Asbestos surveys for many years.  This has helped forge a  strong relationship between us both.

Stacey Knight
Knight & Day Property Management, London

I would like to thank Mark for completing the Fire Risk Assessments at short notice at our shop and premises above.
It was so important for us to get it done quickly and you really pulled out all the stops . Thank you

Diana Martin
Robin Martin Antiques, Notting Hill, London
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  • The best day and time for me is usually

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